Accessing Webtrends SFTP Server

Access to the SFTP server is available only to users assigned Log File Download rights.

Assigning Log File Download Rights
  1. In the left pane, click Administration > Application Settings > User Management > Users.
  2. Click the user name you wish to grant access rights.
  3. Click the Action Rights tab.
  4. Click the Log File Download check box, then click Save.
Retrieving Log Files from the Webtrends SFTP Server
  1. Type your Account_Name\User_name. For example, Zedesco_Account\Helen_Jones.
  2. Type your password.

If you experience difficulty logging in, contact your Analytics 9 account manager.