Webtrends Analytics 9 Adminstration Guide, November 2012
You can generate first-party cookies that Webtrends can use to track visitor sessions using one of several methods.
Configure your web server to serve cookies
Use the Webtrends Cookie Plug-in to serve cookies
Most modern web servers contain functionality for serving cookies. If your web server is already configured to serve cookies, you should use this cookie to identify your visitors. This method is suitable whether you use Webtrends software or Webtrends Analytics 9.
This section describes how some commonly used web servers deliver cookies.
Apache provides the mod_usertrack module for click stream logging of visitor activity on a site. Mod_usertrack sets a cookie with a unique identifier. Enable mod_usertrack.so by adding this dynamically shared object to the LoadModule list, and setting the “CookieTracking on” directive in the httpd.conf file. The following directives provide additional control: CookieDomain, CookieExpires, CookieName, CookieStyle.
For more information, see apache.org.
Active Server Pages
Microsoft ASP supports the notion of a session management through the Session object. Session keys are stored in the ASPSESSIONID cookie.
As an alternative, you can manage your own tracking cookie using the Response.Cookies Collection of the Response and Request objects.
Microsoft Site Server includes a User identification Filter (ISAPI filter) called mss_log.dll. This filter generates a 32-byte GUID that is stored in the SITESERVER cookie.
For more information, see microsoft.com.
iPlanet/SunOne’s servlet engine supports Java Server Pages. You can manage your own tracking cookie by using the Cookie class and the HttpServletResponse.addCookie method, and the HttpServletRequest.getCookies method.
For more information, see java.sun.com.
The Webtrends Cookie Plug-in is software that you can install on your web server to generate first-party cookies. If your web server cannot be configured to serve cookies, and you use Webtrends software without SDC, this is your best choice for generating first-party cookies.
The Cookie Plug-in supports Apache, Microsoft IIS, and iPlanet/SunOne web servers. For more information, see the Cookie Plug-in User’s Guide.