Planning Your Localization Strategy

Webtrends internationalization support is designed for organizations reporting on web sites that are encoded using a common character encoding for all sites. This design includes organizations whose websites are all encoded using UTF-8.

Localization Considerations

To create a localization strategy for your implementation, you need to know what language and encoding your websites typically use and which language most users use for viewing Webtrends Analytics 9 reports. As a Webtrends administrator, you should configure the encoding and language that matches your web site encoding.

Localization Scenarios

The following table describes some typical localization scenarios for providing reports to users in their preferred language. It also shows how the global and profile encoding must be compatible with the encoding of your website data, and shows the circumstances in which you can use the string encoding plug-in.

Table 1. Localization Report Scenarios

Preferred Language for Reports

Web Site Encoding

Global Encoding/Language Settings

Profile Encoding Settings

String Encoding Plug-in

English

Western European

Western European

English

Western European

Not needed

English

UTF-8

UTF-8

English

UTF-8

Not needed

Japanese

Shift_JIS

Shift_JIS

Japanese

Shift_JIS

Enable to convert other Japanese encodings to Shift_JIS

Simplified Chinese

GB2312

GB2312

Simplified Chinese

GB2312

Enable to convert other Chinese encodings to GB2312

Simplified Chinese

UTF-8

UTF-8

Simplified Chinese

UTF-8

Enable to convert Chinese encodings to UTF-8

Understanding How Profile Language Settings Affect Reports

Note: Webtrends Analytics 9 users do not configure a global encoding for their implementation. However, profile creators can configure encoding and language settings for profiles and set preferences for individual users.

Because website data is encoded to display correctly for a particular language, you must configure your profiles to use the language and encoding of your website. This is especially important for double-byte languages or websites encoded using UTF-8. The profile language and encoding setting determines the default language for report users and which languages are available to report users. The following table shows the languages available to report users given the profile language setting.

Table 2. Available Reports for Selected Language

Profile Language and Encoding Setting

Languages Available to Analytics Report Users

English (Windows 1252)

  • English

  • French

  • German

  • Italian

  • Spanish

French (Windows 1252)

  • English

  • French

  • German

  • Italian

  • Spanish

German (Windows 1252)

  • English

  • French

  • German

  • Italian

  • Spanish

Italian (Windows 1252)

  • English

  • French

  • German

  • Italian

  • Spanish

Japanese (Shift-JIS)

Japanese

Korean (EUC-KR)

Korean

Simplified Chinese (GB2312)

Simplified Chinese

Spanish (Windows 1252)

  • English

  • French

  • German

  • Italian

  • Spanish

Traditional Chinese (Big 5)

Traditional Chinese

UTF-8

  • English

  • French

  • German

  • Italian

  • Japanese

  • Korean

  • Simplified Chinese

  • Spanish

  • Traditional Chinese