The Manage Scheduled Exports dialog displays error messages regarding scheduled data
If you did not receive an export you were expecting, go to the Settings menu in Analytics
10 and then click Scheduled Export in the left panel. Navigate to the
export and check for error messages. If no errors are reported, check your email client's
The following table describes error messages and how to resolve them.
|An error occurred
Something caused an internal failure, such as a process timeout.
- If a job fails the first time, the system retries until it is successful or
until all retries have been attempted for the time period. For example, your export runs daily and
you see this error when all of today's retries are complete. You can wait until the system
attempts the export at the next scheduled export time, or click Run now.
- You might see this error message when you try to export a report before the
previous analysis is complete. This could happen if the date range is a rolling
range up to the present or yesterday. In this case, you can verify whether the
analysis is finished. When analysis is complete, you can click Run
|A definition error occurred
||One of the following causes this error:
These issues are the result of some action taken by a user or administrator in
the account. You or an administrator can take action to resolve them.
- Profile analysis is disabled
- Space or profile is deleted or disabled
- User (manager) of the scheduled export is deleted or disabled