Logging in to Webtrends Optimize

Before you begin

  1. Use Chrome as your Browser
  2. Check you have both the “Webtrends Optimize Visual Editing Tools” & UI Toolkit Plugins installed
  3. Check that your site is tagged with your unique Webtrends Optimize Tag
  4. Visit: app.webtrends.com


On Successful login, and dependant if this is the first time anyone has logged into the account, you should be presented with a screen similar to one of the following screens – This is the Optimize Dashboard

Webtrends Optimize Login Screen


First-time login to new account – dashboard
Webtrends Optimize New Account Dashboard


Existing account login – dashboard

Webtrends Optimize Dashboard


Troubleshooting login

Forgotten your password

Click on “forgotten password”

Enter your email address and click “SEND RESET”


If you do not have a user account, please check with your internal administrator.

Unable to log in?

Check with your IT departments to see if your firewall or network environment is preventing you from accessing the page